The Knowledge Project Podcast Transcripts[The Knowledge Project Ep. #57] Sheila Heen: Decoding Difficult Conversations Shane Parrish: Sheila, I’m so glad to be sitting down with you and talking to you. Sheila Heen: Well, thank you for coming all the way here, because it’s really fun to have this conversation in person. Members Only content. If you have an account, log in here to access content and your subscription settings. Not a member? Join Us.