Tag: Productivity

Solve Problems Before They Happen by Developing an “Inner Sense of Captaincy”

Reading Time: 9 minutes

Too often we reward people who solve problems while ignoring those who prevent them in the first place. This incentivizes creating problems. According to poet David Whyte, the key to taking initiative and being proactive is viewing yourself as the captain of your own “voyage of work.”

If we want to get away from glorifying those who run around putting out fires, we need to cultivate an organizational culture that empowers everyone to act responsibly at the first sign of smoke.

How do we make that shift?

We can start by looking at ourselves and how we consider the voyage that is our work. When do we feel fulfillment? Is it when we swoop in to save the day and everyone congratulates us? It’s worth asking why, if we think something is worth saving, we don’t put more effort into protecting it ahead of time.

In Crossing the Unknown Sea, poet David Whyte suggests that we should view our work as a lifelong journey. In particular, he frames it as a sea voyage in which the greatest rewards lie in what we learn through the process, as opposed to the destination.

Like a long sea voyage, the nature of our work is always changing. There are stormy days and sunny ones. There are days involving highs of delight and lows of disaster. All of this happens against the backdrop of events in our personal lives and the wider world with varying levels of influence.

On a voyage, you need to look after your boat. There isn’t always time to solve problems after they happen. You need to learn how to preempt them or risk a much rougher journey—or even the end of it.

Whyte refers to the practice of taking control of your voyage as “developing an inner sense of captaincy,” offering a metaphor we can all apply to our work. Developing an inner sense of captaincy is good for both us and the organizations we work in. We end up with more agency over our own lives, and our organizations waste fewer resources. Whyte’s story of how he learned this lesson highlights why that’s the case.

***

A moment of reckoning

“Any life, and any life’s work, is a hidden journey, a secret code, deciphered in fits and starts. The details only given truth by the whole, and the whole dependent on the detail.”

Shortly after graduating, Whyte landed a dream job working as a naturalist guide on board a ship in the Galapagos Islands. One morning, he awoke and could tell at once that the vessel had drifted from its anchorage during the night. Whyte leaped up to find the captain fast asleep and the boat close to crashing into a cliff. Taking control of it just in time, he managed to steer himself and the other passengers back to safety—right as the captain awoke. Though they were safe, he was profoundly shaken both by the near miss and the realization that their leader had failed.

At first, Whyte’s reaction to the episode was to feel a smug contempt for the captain who had “slept through not only the anchor dragging but our long, long, nighttime drift.” The captain had failed to predict the problem or notice when it started. If Whyte hadn’t awakened, everyone on the ship could have died.

But something soon changed in his perspective. Whyte knew the captain was new and far less familiar with that particular boat than himself and the other crew member. Every boat has its quirks, and experience counts for more than seniority when it comes to knowing them. He’d also felt sure the night before that they needed to put down a second anchor and knew they “should have dropped another anchor without consultation, as crews are wont to do when they do not want to argue with their captain. We should have woken too.” He writes that “this moment of reckoning under the lava cliff speaks to the many dangerous arrivals in a life of work and to the way we must continually forge our identities through our endeavors.”

Whyte’s experience contains lessons with wide applicability for those of us on dry land. The idea of having an inner sense of captaincy means understanding the overarching goals of your work and being willing to make decisions that support them, even if something isn’t strictly your job or you might not get rewarded for it, or sometimes even if you don’t have permission.

When you play the long game, you’re thinking of the whole voyage, not whether you’ll get a pat on the back today.

***

Skin in the game

It’s all too easy to buy into the view that leaders have full responsibility for everything that happens, especially disasters. Sometimes in our work, when we’re not in a leadership position, we see a potential problem or an unnoticed existing one but choose not to take action. Instead, we stick to doing whatever we’ve been told to do because that feels safer. If it’s important, surely the person in charge will deal with it. If not, that’s their problem. Anyway, there’s already more than enough to do.

Leaders give us a convenient scapegoat when things go wrong. However, when we assume all responsibility lies with them, we don’t learn from our mistakes. We don’t have “our own personal compass, a direction, a willingness to meet life unmediated by any cushioning parental presence.”

At some point, things do become our problem. No leader can do everything and see everything. The more you rise within an organization, the more you need to take initiative. If a leader can’t rely on their subordinates to take action when they see a potential problem, everything will collapse.

When we’ve been repeatedly denied agency by poor leadership and seen our efforts fall flat, we may sense we lack control. Taking action no longer feels natural. However, if we view our work as a voyage that helps us change and grow, it’s obvious why we need to overcome learned helplessness. We can’t abdicate all responsibility and blame other people for what we chose to ignore in the first place (as Whyte puts it, “The captain was there in all his inherited and burdened glory and thus convenient for the blame”). By understanding how our work helps us change and grow, we develop skin in the game.

On a ship, everyone is in it together. If something goes wrong, they’re all at risk. And it may not be easy or even possible to patch up a serious problem in the middle of the sea. As a result, everyone needs to pay attention and act on anything that seems amiss. Everyone needs to take responsibility for what happens, as Whyte goes on to detail:

“No matter that the inherited world of the sea told us that the captain is the be-all and end-all of all responsibility, we had all contributed to the lapse, the inexcusable lapse. The edge is no place for apportioning blame. If we had merely touched that cliff, we would have been for the briny deep, crew and passengers alike. The undertow and the huge waves lacerating against that undercut, barnacle-encrusted fortress would have killed us all.”

Having an inner sense of captaincy means viewing ourselves as the ones in charge of our voyage of work. It means not acting as if there are certain areas where we are incapacitated, or ignoring potential problems, just because someone else has a particular title.

***

Space and support to create success

Developing an inner sense of captaincy is not about compensating for an incompetent leader—nor does it mean thinking we always know best. The better someone is at leading people, the more they create the conditions for their team to take initiative and be proactive about preventing problems. They show by example that they inhabit a state rather than a particular role. A stronger leader can mean a more independent team.

Strong leaders instill autonomy by teaching and supervising processes with the intention of eventually not needing to oversee them. Captaincy is a way of being. It is embodied in the role of captain, but it is available to everyone. For a crew to develop it, the captain needs to step back a little and encourage them to take responsibility for outcomes. They can test themselves bit by bit, building up confidence. When people feel like it’s their responsibility to contribute to overall success, not just perform specific tasks, they can respond to the unexpected without waiting for instructions. They become ever more familiar with what their organization needs to stay healthy and use second-order thinking so potential problems are more noticeable before they happen.

Whyte realized that the near-disaster had a lot to do with their previous captain, Raphael. He was too good at his job, being “preternaturally alert and omnipresent, appearing on deck at the least sign of trouble.” The crew felt comfortable, knowing they could always rely on Raphael to handle any problems. Although this worked well at the time, once he left and they were no longer in such safe hands they were unused to taking initiative. Whyte explains:

“Raphael had so filled his role of captain to capacity that we ourselves had become incapacitated in one crucial area: we had given up our own inner sense of captaincy. Somewhere inside of us, we had come to the decision that ultimate responsibility lay elsewhere.”

Being a good leader isn’t about making sure your team doesn’t experience failure. Rather, it’s giving everyone the space and support to create success.

***

The voyage of work

Having an inner sense of captaincy means caring about outcomes, not credit or blame. When Whyte realized that he should have dropped a second anchor the night before the near miss, he would have been doing something that ideally no one other than the crew, or even just him, would have known about. The captain and passengers would have enjoyed an untroubled night and woken none the wiser.

If we prioritize getting good outcomes, our focus shifts from solving existing problems to preventing problems from happening in the first place. We put down a second anchor so the boat doesn’t drift, rather than steering it to safety when it’s about to crash. After all, we’re on the boat too.

Another good comparison is picking up litter. The less connected to and responsible for a place we feel, the less likely we might be to pick up trash lying on the ground. In our homes, we’re almost certain to pick it up. If we’re walking along our street or in our neighborhood, it’s a little less likely. In a movie theater or bar when we know it’s someone’s job to pick up trash, we’re less likely to bother. What’s the equivalent to leaving trash on the ground in your job?

Most organizations don’t incentivize prevention because it’s invisible. Who knows what would have happened? How do you measure something that doesn’t exist? After all, problem preventers seem relaxed. They often go home on time. They take lots of time to think. We don’t know how well they would deal with conflict, because they never seem to experience any. The invisibility of the work they do to prevent problems in the first place makes it seem like their job isn’t challenging.

When we promote problem solvers, we incentivize having problems. We fail to unite everyone towards a clear goal. Because most organizations reward problem solvers, it can seem like a better idea to let things go wrong, then fix them after. That’s how you get visibility. You run from one high-level meeting to the next, reacting to one problem after another.

It’s great to have people to solve those problems but it is better not to have them in the first place. Solving problems generally requires more resources than preventing them, not to mention the toll it takes on our stress levels. As the saying goes, an ounce of prevention is worth a pound of cure.

An inner sense of captaincy on our voyage of work is good for us and for our organizations. It changes how we think about preventing problems. It becomes a part of an overall voyage, an opportunity to build courage and face fears. We become more fully ourselves and more in touch with our nature. Whyte writes that “having the powerful characteristics of captaincy or leadership of any form is almost always an outward sign of a person inhabiting their physical body and the deeper elements of their own nature.”

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The Stormtrooper Problem: Why Thought Diversity Makes Us Better

Reading Time: 6 minutes

Diversity of thought makes us stronger, not weaker. Without diversity, we die off as a species. We can no longer adapt to changes in the environment. We need each other to survive.

***

Diversity is how we survive as a species. This is a quantifiable fact easily observed in the biological world. From niches to natural selection, diversity is the common theme of success for both the individual and the group.

Take the central idea of natural selection: The genes, individuals, groups, and species with the most advantageous traits in a given environment survive and reproduce in greater numbers. Eventually, those advantageous traits spread. The overall population becomes more suited to that environment. This occurs at multiple levels, from single genes to entire ecosystems.

That said, natural selection cannot operate without a diverse set of traits to select from! Without variation, selection cannot improve the lot of the higher-level group.

Diversity of Thought

We often seem to struggle with diversity of thought. This type of diversity shouldn’t threaten us. It should energize us. It means we have a wider variety of resources to deal with the inevitable challenges we face as a species.

Imagine that a meteor is on its way to earth. A crash would be the end of everyone. No matter how self-involved we are, no one wants to see humanity wiped out. So what do we do? Wouldn’t you hope that we could call on more than three people to help find a solution?

Ideally there would be thousands of people with different skills and backgrounds tackling this meteor problem, many minds and lots of options for changing the rock’s course and saving life as we know it. The diversity of backgrounds—variations in skills, knowledge, ways of looking at and understanding the problem—might be what saves the day. But why wait for the threat? A smart species would recognize that if diversity of knowledge and skills would be useful for dealing with a meteor, then diversity would be probably useful in a whole set of other situations.

For example, very few businesses can get by with one knowledge set that will take their product from concept to the homes of customers. You would never imagine that a business could be staffed with clones and be successful. It would be the ultimate in social proof. Everyone would literally be saying the same thing.

The Stormtrooper Problem

Intelligence agencies face a unique set of problems that require creative, un-googleable solutions to one-off problems.

You’d naturally think they would value and seek out diversity in order to solve those problems. And you’d be wrong. Increasingly it’s harder and harder to get a security clearance.

Do you have a lot of debt? That might make you susceptible to blackmail. Divorced? You might be an emotional wreck, which could mean you’ll make emotional decisions and not rational ones. Do something as a youth that you don’t want anyone to know? That makes it harder to trust you. Gay but haven’t told anyone? Blackmail risk. Independently wealthy? That means you don’t need our paycheck, which means you might be harder to work with. Do you have a nuanced opinion of politics? What about Edward Snowden? Yikes. The list goes on.

As the process gets harder and harder (trying to reduce risk), there is less and less diversity in the door. The people that make it through the door are Stormtroopers.

And if you’re one of the lucky Stormtrooopers to make it in, you’re given a checklist career development path. If you want a promotion, you know the exact experience and training you need to receive one. It’s simple. It doesn’t require much thought on your part.

The combination of these two things means that employees increasingly look at—and attempt to solve—problems the same way. The workforce is less effective than it used to be. This means you have to hire more people to do the same thing or outsource more work to people that hire misfits. This is the Stormtrooper problem.

Creativity and Innovation

Diversity is necessary in the workplace to generate creativity and innovation. It’s also necessary to get the job done. Teams with members from different backgrounds can attack problems from all angles and identify more possible solutions than teams whose members think alike. Companies also need diverse skills and knowledge to keep a company functioning. Finance superstars may not be the same people who will rock marketing. And the faster things change, the more valuable diversity becomes for allowing us to adapt and seize opportunity.

We all know that any one person doesn’t have it all figured out and cannot possibly do it all. We can all recognize that we rely on thousands of other people every day just to live. We interact with the world through the products we use, the entertainment we consume, the services we provide. So why do differences often unsettle us?

Any difference can raise this reaction: gender, race, ethnic background, sexual orientation. Often, we hang out with others like us because, let’s face it, communicating is easier with people who are having a similar life experience. And most of us like to feel that we belong. But a sense of belonging should not come at the cost of diversity.

Where Birds Got Feathers

Consider this: Birds did not get their feathers for flying. They originally developed them for warmth, or for being more attractive to potential mates. It was only after feathers started appearing that birds eventually began to fly. Feathers are considered an exaptation, something that evolved for one purpose but then became beneficial for other reasons. When the environment changes, which it inevitably does, a species has a significantly increased chance of survival if it has a diversity of traits that it can re-purpose. What can we re-purpose if everyone looks, acts, and thinks the same?

Further, a genetically homogeneous population is easy to wipe out. It baffles me that anyone thinks they are a good idea. Consider the Irish Potato Famine. In the mid-19th century a potato disease made its way around much of the world. Although it devastated potato crops everywhere, only in Ireland did it result in widespread devastation and death. About one quarter of Ireland’s population died or emigrated to avoid starvation over just a few years. Why did this potato disease have such significant consequences there and not anywhere else?

The short answer is a lack of diversity. The potato was the staple crop for Ireland’s poor. Tenant farms were so small that only potatoes could be grown in sufficient quantity to—barely—feed a family. Too many people depended on this one crop to meet their nutritional needs. In addition, the Irish primarily grew one type of potato, so most of the crops were vulnerable to the same disease. Once the blight hit, it easily infected potato fields all over Ireland, because they were all the same.

You can’t adapt if you have nothing to adapt. If we are all the same, if we’ve wiped out every difference because we find it less challenging, then we increase our vulnerability to complete extinction. Are we too much alike to survive unforeseen challenges?

Even the reproductive process is, at its core, about diversity. You get half your genes from your mother and half from your father. These can be combined in so many different ways that 21 siblings are all going to be genetically unique.

Why is this important? Without this diversity we never would have made it this far. It’s this newness, each time life is started, that has given us options in the form of mutations. They’re like unexpected scientific breakthroughs. Some of these drove our species to awesome new capabilities. The ones that resulted in less fitness? These weren’t likely to survive. Success in life, survival on the large scale, has a lot to do with the potential benefits created by the diversity inherent in the reproductive process.

Diversity is what makes us stronger, not weaker. Biologically, without diversity we die off as a species. We can no longer adapt to changes in the environment. This is true of social diversity as well. Without diversity, we have no resources to face the inevitable challenges, no potential for beneficial mutations or breakthroughs that may save us. Yet we continue to have such a hard time with that. We’re still trying to figure out how to live with each other. We’re nowhere near ready for that meteor.

Article Summary

  • Visible diversity is not the same as cognitive diversity.
  • Cognitive diversity comes from thinking about problems differently, not from race, gender, or sexual orientation.
  • Cognitive diversity helps us avoid blind spots and adapt to changing environments.
  • You can’t have selection without variation.
  • The Stormtrooper problem is when everyone working on a problem thinks about it in the same way.
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Why You Shouldn’t Slog Through Books

Reading Time: 5 minutes

While our system for reading 25 pages a day has been adopted by many of our readers and members to great success, a couple points have been misinterpreted. Let’s clear them up.

Reading opens windows into other worlds. While most of us don’t have the time to read a whole book in one sitting, we do have the time to read 25 pages a day (here are some ways you can find time to read). Reading the right books, even if it’s a few pages a day, is one of the best ways to ensure that you go to bed a little smarter than you woke up.

Twenty-five pages a day adds up over time. Let’s say that two days out of each month, you probably won’t have time to read. Plus Christmas. That gives you 340 days a year of solid reading time. If you read 25 pages a day for 340 days, that’s 8,500 pages. 8,500. What I have also found is that when I commit to a minimum of 25 pages, I almost always read more. So let’s call the 8,500 pages 10,000. (I only need to extend the daily 25 pages into 30 to get there.)

With 10,000 pages a year, at a general pace of 25/day, what can we get done?

Well, The Power Broker is 1,100 pages. The four LBJ books written by Robert Caro are collectively 3,552 pages. Tolstoy’s two masterpieces — War and Peace, and Anna Karenina — come in at a combined 2,160. Gibbon’s The Decline and Fall of the Roman Empire is six volumes and runs to about 3,660 pages. That’s 10,472 pages.

That means, in about one year, at a modest pace of 25 pages a day, you’d have knocked out 13 masterful works and learned an enormous amount about the history of the world. In one year!

That leaves the following year to read Shirer’s Rise and Fall of the Third Reich (1,280), Carl Sandburg’s Six Volumes on Lincoln (2,000?), Adam Smith’s Wealth of Nations unabridged (1,200), and Boswell’s Johnson (1,300), with plenty of pages left to read something else.

This is how the great works get read: day by day, 25 pages at a time. No excuses.

We hold to this advice today. But there are two areas that have been misinterpreted over the past year, so let’s clarify them and make sure everyone is set on the right course.

Twenty-Five Pages a Day: Minimum, Not Maximum!

Our friend Ryan Holiday had an interesting retort1 to our piece, saying that while he agreed with it, he found it impractical in his own life.

Farnam Street had a post recently talking about how the way to get through big books is 25 pages a day. I don’t totally disagree with that, I’ve just found that style is nice in theory but less effective in practice. Really, it’s about whether you can go through large blocks of time at this thing, concerted but sustained blocks of effort—almost like a fartlek workout. Because broken up into too many pieces, you’ll miss the whole point of the book, like the proverbial blind man touching an elephant. Those who conquer long books know that it’s not a matter of reading some pages before you fall asleep but rather, canceling your plans for the night and staying in to read instead.

I suspect that our disagreement is one of degree and perhaps misinterpretation. We totally agree on the point of reading in long, sustained blocks. That’s exactly how we read ourselves!

Create healthy reading habits. The point of assigning yourself a certain amount of reading every day is to create a deeply held habit. The 25-pages-a-day thing is a habit-former! For those of us who already have a strong reading habit, it’s not altogether necessary. I love reading, so I no longer need to force myself to read. But many people dream of it rather than doing it, and they especially dream of a day when they will read for hours at a time with great frequency, as Ryan does and as we do.

Easy does not equate to good. The problem is, when they start tasting the broccoli, they realize how tough that commitment can be. They think, “If I can’t read for hours on end, why bother starting?” So instead of doing their daily 25 pages, they don’t read anything! The books sit on the shelves, collecting dust. We know a lot of people like this.

Those folks need to commit to a daily routine — to understand what a small commitment compounds to over time. And, like us, most of these people will naturally read far more than 25 pages. They will achieve the dream and plow through a book they really love in a few sittings rather than with a leisurely 25 pages per day. But creating the habit is where it starts.

Eventually, you’ll love it so much that you’ll force yourself to read less at times so you can get other things done.

Don’t Slog Through Books You Don’t Like

The other misconception comes from the meaty books we referred to: long ones like The Power Broker, War and Peace, and Gibbon’s Decline and Fall. Some readers took that to mean that they should attempt these huge tomes out of pure masochism and use the 25-page daily mark to plow through boredom.

Nothing could be further from the truth! (Our bad.)

Too many English lit professors have promoted the idea that “the classics” contain some sort of unique unobtanium of wisdom. Sorry, but that’s bullshit.

If you took our course on the Art of Reading (now only available for members), you’ll realize that there are many better strategies than plowing ahead. You must pursue your curiosities! This is by far the most important principle of good reading.

The truth is that when you’re super bored, your interest and understanding come to a screeching halt. There are many, many topics that I find interesting now which I found dull at some point in my life. Five years ago, there was no possible way I would have made it through The Power Broker, even if I tried to force myself. And it would have been a mistake to try.

Here’s another unspoken truth: Any central lesson you can take away from War and Peace can also be learned in other ways if that book doesn’t really interest you. The same goes for 99% of the wisdom out there — it’s available in many places. Unfortunately, too many English lit professors have promoted the idea that “the classics” contain some sort of unique unobtanium of wisdom. Sorry, but that’s bullshit.

The better idea is to read what seems awesome and interesting to you now and to let your curiosities grow organically. A lifelong interest in truth, reality, and knowledge will lead you down so many paths, you should never need to force yourself to read anything unless there is a very, very specific reason. (Perhaps to learn a specific skill for a job.)

Not only is this approach way more fun, but it works really, really well. It keeps you reading. It keeps you interested. And in the words of Nassim Taleb, “Curiosity is antifragile, like an addiction; magnified by attempts to satisfy it.”

Thus, paradoxically, as you read more books, your pile of unread books will get larger, not smaller. That’s because your curiosity will grow with every great read.

This is the path of the lifelong learner. This is how you get the world to do most of the heavy lifting for you.

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Footnotes
  • 1

    Thought Catalog: https://thoughtcatalog.com/ryan-holiday/2016/01/did-you-actually-read-that-the-joy-of-reading-really-really-long-books/

Why Cross-Pollinating Your Work, Works

Reading Time: 6 minutes

At Farnam Street we believe in the idea that a multidisciplinary approach to big ideas is the best way to form a deeper understanding. Some concepts will intuitively lend themselves to this type of thinking. Something like evolution is an easy one. But there are also times when this cross-pollination is far less intuitive, yet can produce some amazing results.

In Messy: The Power of Disorder to Transform Our Lives, author Tim Hartford walks us through some amazing examples of cross-fertilization and how purposefully adding a measured dose of chaos to your work can benefit you greatly.

Sandpaper Without the Sand

In the 1920s a gentleman by the name of Dick Drew worked as a sandpaper salesman at the Minnesota Mining and Manufacturing Company.

One day Drew was thinking about the challenge of painting a car — it wasn’t a specialty of his but he could appreciate the problem. What he did know inside and out was sandpaper, and he intuitively realized that sandpaper could help solve the problem. What he needed was a roll of sandpaper without the sand.

This became known as masking tape and it transformed more than just how we paint cars.

Presently we call the Minnesota Mining and Manufacturing Company 3M, and Dick Drew’s insight in the early 1920’s wasn’t an anomaly, it is the type of innovation that has defined 3M as a company. What made them so consistently creative and innovative?

…3M has a “flexible attention” policy. In most companies, flexible attention means goofing off on the company dime. In 3M it means playing a game, taking a nap, or going for a walk across an extensive campus to admire the deer. 3M knows that creative ideas don’t always surrender to a frontal assault. Sometimes they sneak up on us while we are paying attention to something else.

3M also rotates its engineers from one department to another every few years. This policy is one that many companies—not to mention some employees—resist. Why make someone with years of expertise in soundproofing or flat-screen displays work on a vaccine or an air conditioner? For the company it seems wasteful and for the employee it can be stressful. But for a company that makes masking materials out of sandpaper… the real waste would be to let ideas sit in their tidy silos, never to be released.

The key term here that Harford hits on is reducing silos.

Many companies, whether by design or by accident, tend to be very compartmentalized. In essence, you are given a tiny box within which to work on your project but you often won’t have a good idea of what’s going on in other areas of the company; the opportunities for cross pollination are limited unless you commit to moving positions/projects.

By adding just a little disorder, a company can give it’s employees the freedom to think differently and maybe even help them out of a rut that is often caused by looking at something with too narrow a focus. Sometimes we just can’t “see the forest through the trees” — we’re stuck in our little box.

Crop Rotation

A company doesn’t have to rotate it’s personnel into wildly varying positions to achieve this goal; it can be as simple as providing an environment which allows employees to easily work on various/differing projects.

Creativity researchers Howard Gruber and Sara Davis see a strong link between the most creative people and their tendency to work on multiple projects. Gruber notes that Charles Darwin is a good example of this.

… throughout his life [Darwin] alternated between research in geology, zoology, psychology, and botany, always with some projects in the foreground and others in the background, competing for his attention. He undertook his celebrated voyage with the Beagle with “an ample and unprofessional vagueness in his goals.”

And then there are the earthworms. Darwin could not get enough of earthworms. This great scientist, who traveled the world, studied the finches of the Galápagos, developed a compelling account of the formation of coral reefs, and—of course—crafted the brilliant, controversial, meticulously argued theory of evolution, studied earthworms from every possible angle for more than forty years. The earthworms were a touchstone, a foundation, almost a security blanket. Whenever Darwin was anxious, puzzled, or at a loss, he could always turn to the study of the humble earthworm.

Gruber and Davis have coined a term for this melting pot of different projects at different stages of completion, they call it a ‘network of enterprises’. They argue that the parallel project approach has four benefits:

  1. Multiple projects cross-fertilize. The knowledge gained in one enterprise provides the key to unlock unlock another.
  2. A fresh context is exciting; having several projects may seem distracting, but instead the variety grabs our attention—we’re like tourists gaping at details that a local would find mundane.
  3. While we’re paying close attention to one project, we may be unconsciously processing another—as with the cliché of inspiration striking in the shower. Some scientists believe that this unconscious processing is an important key to solving creative problems. John Kounios, a psychologist at Drexel University, argues that daydreaming strips items of their context. That’s a powerful way to unlock fresh thoughts. And there can be few better ways to let the unconscious mind chew over a problem than to turn to a totally different project in the network of enterprises.
  4. Each project in the network of enterprises provides an escape from the others. In truly original work, there will always be impasses and blind alleys. Having another project to turn to can prevent a setback from turning into a crushing experience. The philosopher Søren Kierkegaard called this “crop rotation.” One cannot use the same field to grow the same crop indefinitely; eventually the soil must be refreshed, by planting something new, or simply taking a break.

Gruber and Davis argue that with the right network of enterprises, an impasse in one project can end up feeling somewhat liberating. If you fall down the wrong rabbit hole you have the ability to pivot to something fresh.

The writer can pull out some old jottings, the scientist can turn to an anomaly she had long wanted to investigate. What would have been a depressing waste of time for a single-minded person can become a creative lease of life for someone with several projects on the go. That’s the theory, but in practice it can be a source of anxiety. Having many projects on the go is a stressful experience that can quickly degenerate into wheel-spinning. (Rather than turning to the study of earthworms for a break, we turn to Facebook instead.)

We have written before about the negative aspects of multitasking and dividing your attention and focus. The goal here would be to find out the number and type of projects which give you the benefits outlined by Gruber and Davis but still keep that number manageable enough to not create an undue amount of stress. This will likely take a bit of trial and error.

Harford himself has a strategy that seems to work. It’s a wonderful mix of messy and organized.

I have a related solution myself, a steel sheet on the wall of my office full of magnets and three-by-five-inch cards. Each card has a single project on it—something chunky that will take me at least a day to complete. As I write this, there are more than fifteen projects up there, including my next weekly column, an imminent house move, a standup comedy routine I’ve promised to try to write, two separate ideas for a series of podcasts, a television proposal, a long magazine article, and this chapter. That would potentially be overwhelming, but the solution is simple: I’ve chosen three projects and placed them at the top. They’re active projects and I allow myself to work on any of the three. All the others are on the back burner. I don’t fret that I will forget them, because they’re captured on the board. But neither do I feel compelled to start working on any of them. They won’t distract me, but if the right idea comes along they may well snag some creative thread in my subconscious.

You can organize your projects like Harford, or come up with your own technique that suits your network of enterprises. The key is to create an environment that allows you to cross pollinate and, ideally, to rotate your crops when you stop liking what the harvest looks like.

If you want more, check out our other post on Messy, it’s a great book if you are looking for ways to facilitate a bit more creativity in your life.

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Making a Change: One Small Step

Reading Time: 6 minutes

“A journey of a thousand miles must begin with the first step.”
— Lao Tzu

***

Change is hard. But what if we could make it a little easier? As Lao Tzu so eloquently puts it, maybe we just need to focus on that first step.

This is the time of year for New Year’s resolutions. It shouldn’t surprise you that we tend to be pretty terrible at following through on them.

The average American makes the same resolution ten years in a row without success. Within four months, 25 percent of resolutions are abandoned. And those who succeed in keeping their resolutions usually do so only after five or six annual broken promises.

With a track record like that, it definitely seems like the time to look at the problem differently. There is an interesting short book by Robert Maurer called One Small Step Can Change Your Life: The Kaizen Way; in it, he uses his experiences as a clinical psychologist using something called Kaizen to help people make changes in their lives.

Kaizen has two definitions:

  • Using very smalls steps to improve a habit, a process, or a product.
  • Using very small moments to inspire new products and inventions.

For this discussion, let’s focus on using it to help remove roadblocks to the behavior we are seeking, or to add roadblocks to the behavior we are trying to discourage. As Maurer puts it, “using small steps to accomplish large goals.”

Thinking About Change

First, let’s take a look at change. Meaningful change is pretty hard. Our lives are homeostatic systems — they want to come back in alignment with what is comfortable.

We also live in a culture that tends to feel that bigger is better. We think that big steps or big dramatic changes will produce big results. And while this may be true a small percentage of the time, or may seem logical, it’s very rare and difficult to implement. Smaller steps are more doable both for our minds and for our bodies.

Let’s use the example of exercise for health. Many people want to live healthier lives, and there is plenty of evidence that movement helps us to achieve those goals. However, we are often pushed to believe that only a certain type or certain level of exercise will get us where we need to be. We decide to make a drastic change to get a drastic outcome.

The issue is it’s very hard to go from no exercise to an hour at the gym every day. The gym is expensive; you have to fit it into your schedule (travel and time there) and you have to stay motivated to go regularly to get those results you want.

The Kaizen way would be to pick one small step. It should be something relatively easy, something that takes little time and effort. For example, if you drive a car to work, purposely park as far away from the door as possible. If you bus, get off one stop earlier. But, initially, choose only one thing and do that one thing until it becomes habitual. Maurer suggests thirty days.

It almost seems too simple, so simple that you might think that you are effecting little to no change. But these changes are additive. Imagine if every month for a year, you added a healthy habit to your life.

Those changes may come about slowly, but they can end up being quite dramatic. In combination, they can be exponential. A total change.

The quick extreme change can actually cripple people into inaction. We reason why bother if I can’t succeed 100%?

Too often, you meet with success in the short term, only to find yourself falling back into your old ways when your initial burst of enthusiasm fades away. Radical change is like charging up a steep hill – you may run out of wind before you reach the crest, or the thought of all the work ahead makes you give up no sooner than you’ve begun.

There is an alternative… another path altogether, one that winds so gently up the hill that you hardly notice the climb. It is pleasant to negotiate and soft to tread. And all it requires is that you place one foot in front of the other.

So let’s make our way back to New Year’s. These types of resolutions don’t work because we command ourselves to implement them in their entirety starting the very next day. It’s almost like setting yourself up for failure on purpose. So, instead of looking at the resolutions the traditional way, let’s look at some of them Kaizen style.

In the book Maurer walks us through some of the common resolutions he’s seen and the small steps that his clients have used with success in the past. Just don’t forget that any change requires eating the broccoli.

Small Steps for starting to exercise:

  1. If you can’t bring yourself to get off the couch, purchase a hand grip to squeeze while watching television (or squeeze old tennis balls). This will burn a few calories and get you accustomed to the idea of moving your body again.
  2. When you’re ready to get moving, walk around the block once a day, or take one flight of stairs instead of the elevator.
  3. Pass one additional house per day, or repeat one extra step on the staircase until you find the habit growing solid.
  4. To further increase your appetite for exercise, think about the activity you would most like to engage in – swimming? Skiing? Tennis? Find an attractive picture of that activity and place it on the refrigerator, on top of the television, or in the corner of a mirror.

Small Steps for saving money:

  1. Set yourself the goal of saving just one dollar per day. One way to do this is to modify one daily purchase. Perhaps you can downgrade from a large, relatively expensive latte to a small, plain coffee. Maybe you can read a newspaper for free online instead of buying one at the newsstand. Put each saved dollar away.
  2. Another tactic for saving a dollar a day is to share a daily indulgence with a friend. Buy one large coffee and pour it into two smaller mugs. Buy one newspaper and swap sections.
  3. If you save one dollar each day, at the end of the year, you’ll have $365. Start a list of things you’d like to do with that extra money and add one idea each day. You’ll learn to think about far-off, more sizeable financial goals rather than immediate cheaper pleasures.

Small Steps for asking for a raise:

  1. Start a list of reasons you deserve more money for your work. Every day, add one item to the list.
  2. Spend one minute a day practicing your request to your boss out loud.
  3. Increase this time until you feel ready to make your request in person.
  4. Before you actually ask for the raise, imagine that the boss responds poorly – but that you walk out the door feeling successful anyway, feeling proud of our effort. (This step – really a form of mind sculpture – helps you manage any lingering fears.)

Small Steps for using time more productively:

  1. Make a list of activities that take up your time but are not useful or stimulating to you. Watching television, browsing through stores, and reading things you don’t find pleasant or productive are frequent sources of poorly used time.
  2. Make a list of activities you would like to try that you feel would be more productive than your current ones. Each day, add one item to the list.
  3. Once you have identified more-productive activities that you’d like to try, go ahead and give them a whirl – but in a very limited, nonthreatening manner. If you want to keep a journal, do so – but promise yourself to write just three sentences per day. If you’d like to take a yoga class, you might begin by just sitting in the studio’s lobby and watching students pass in and out. Soon, you will find yourself participating more fully in your activity. And you’ll hardly notice that you’re spending less time in front of the television.
  4. Each day, write down the name of one person who you feel is living a productive life. Then write down one thing that person is doing differently from you.
    (If you want to me more productive might we suggest – Productivity That Gets Results)

You will notice that some of these steps themselves are additive in nature. It’s helpful to look at the behavior you are trying to change and break it out into bite-sized pieces. This will serve two purposes: it will give you more insight into the behavior itself, and it will break out the problem into sensible small steps for you to tackle.

One Small Step Can Change Your Life is a small book filled with big ideas. Much has been written about Kaizen and how it has revolutionized business practices, but it’s also interesting to look at this idea from a more personal perspective.

But first, let’s take just one small step. Good luck with your New Year’s resolutions.

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What Are You Doing About It? Reaching Deep Fluency with Mental Models

Reading Time: 6 minutes

The mental models approach is very intellectually appealing, almost seductive to a certain type of person. (It certainly is for us.)

The whole idea is to take the world’s greatest, most useful ideas and make them work for you!

How hard can it be?

Nearly all of the models themselves are perfectly well understandable by the average well-educated knowledge worker, including all of you reading this piece. Ideas like Bayesian updating, multiplicative thinking, hindsight bias, or the bias from envy and jealousy, are all obviously true and part of the reality we live in.

There’s a bit of a problem we’re seeing though: People are reading the stuff, enjoying it, agreeing with it…but not taking action. It’s not becoming part of their standard repertoire.

Let’s say you followed up on Bayesian thinking after reading our post on it — you spent some time soaking in Thomas Bayes‘ great wisdom on updating your understanding of the world incrementally and probabilistically rather than changing your mind in black-and-white. Great!

But a week later, what have you done with that knowledge? How has it actually impacted your life? If the honest answer is “It hasn’t,” then haven’t you really wasted your time?

Ironically, it’s this habit of “going halfway” instead of “going all the way,” like Sisyphus constantly getting halfway up the mountain, which is the biggest waste of time!

See, the common reason why people don’t truly “follow through” with all of this stuff is that they haven’t raised their knowledge to a “deep fluency” — they’re skimming the surface. They pick up bits and pieces — some heuristics or biases here, a little physics or biology there, and then call it a day and pull up Netflix. They get a little understanding, but not that much, and certainly no doing.

The better approach, if you actually care about making changes, is to imitate Charlie Munger, Charles Darwin, and Richard Feynman, and start raising your knowledge of the Big Ideas to a deep fluency, and then figuring out systems, processes, and mental tricks to implement them in your own life.

Let’s work through an example.

***

Say you’re just starting to explore all the wonderful literature on heuristics and biases and come across the idea of Confirmation Bias: The idea that once we’ve landed on an idea we really like, we tend to keep looking for further data to confirm our already-held notions rather than trying to disprove our idea.

This is common, widespread, and perfectly natural. We all do it. John Kenneth Galbraith put it best:

“In the choice between changing one’s mind and proving there’s no need to do so, most people get busy on the proof.”

Now, what most people do, the ones you’re trying to outperform, is say “Great idea! Thanks Galbraith.” and then stop thinking about it.

Don’t do that!

The next step would be to push a bit further, to get beyond the sound bite: What’s the process that leads to confirmation bias? Why do I seek confirmatory information and in which contexts am I particularly susceptible? What other models are related to the confirmation bias? How do I solve the problem?

The answers are out there: They’re in Daniel Kahneman and in Charlie Munger and in Elster. They’re available by searching through Farnam Street.

The big question: How far do you go? A good question without a perfect answer. But the best test I can think of is to perform something like the Feynman technique, and to think about the chauffeur problem.

Can you explain it simply to an intelligent layperson, using vivid examples? Can you answer all the follow-ups? That’s fluency. And you must be careful not to fool yourself, because in the wise words of Feynman, “…you are the easiest person to fool.“

While that’s great work, you’re not done yet. You have to make the rubber hit the road now. Something has to happen in your life and mind.

The way to do that is to come up with rules, systems, parables, and processes of your own, or to copy someone else’s that are obviously sound.

In the case of Confirmation Bias, we have two wonderful models to copy, one from each of the Charlies — Darwin, and Munger.

Darwin had rule, one we have written about before but will restate here: Make a note, immediately, if you come across a thought or idea that is contrary to something you currently believe. 

As for Munger, he implemented a rule in his own life: “I never allow myself to have an opinion on anything that I don’t know the other side’s argument better than they do.”

Now we’re getting somewhere! With the implementation of those two habits and some well-earned deep fluency, you can immediately, tomorrow, start improving the quality of your decision-making.

Sometimes when we get outside the heuristic/biases stuff, it’s less obvious how to make the “rubber hit the road” — and that will be a constant challenge for you as you take this path.

But that’s also the fun part! With every new idea and model you pick up, you also pick up the opportunity to synthesize for yourself a useful little parable to make it stick or a new habit that will help you use it. Over time, you’ll come up with hundreds of them, and people might even look to you when they’re having problems doing it themselves!

Look at Buffett and Munger — both guys are absolute machines, chock full of pithy little rules and stories they use in order to implement and recall what they’ve learned.

For example, Buffett discovered early on the manipulative psychology behind open-outcry auctions. What did he do? He made a rule to never go to one! That’s how it’s done.

Even if you can’t come up with a great rule like that, you can figure out a way to use any new model or idea you learn. It just takes some creative thinking.

Sometimes it’s just a little mental rule or story that sticks particularly well. (Recall one of the prime lessons from our series on memory: Salient, often used, well-associated, and important information sticks best.)

We did this very thing recently with Lee Kuan Yew’s Rule. What a trite way to refer to the simple idea of asking if something actually works…attributing it to a Singaporean political leader!

But that’s exactly the point. Give the thing a name and a life and, like clockwork, you’ll start recalling it. The phrase “Lee Kuan Yew’s Rule” actually appears in my head when I’m approaching some new system or ideology, and as soon as it does, I find myself backing away from ideology and towards pragmatism. Exactly as I’d hoped.

Your goal should be to create about a thousand of those little tools in your head, attached to a deep fluency in the material from which it came. 

***

I can hear the objection coming. Who has time for this stuff?

You do. It’s about making time for the things that really matter. And what could possibly matter more than upgrading your whole mental operating system?I solemnly promise that you’re spending way more time right now making sub-optimal decisions and trying to deal with the fallout.

If you need help learning to manage your time right this second, check out the resources in our learning community including our productivity seminar, which changed thousands people’s lives for the better. The central idea is to become more thoughtful and deliberate with how you spend your hours. When you start doing that, you’ll notice you do have an hour a day to spend on this Big Ideas stuff.

Once you find that solid hour (or more), start using it in the way outlined above, and let the world’s great knowledge actually start making an impact. Just do a little every day.

What you’ll notice, over the weeks and months and years of doing this, is that your mind will really change! It has to! And with that, your life will change too. The only way to fail at improving your brain is by imitating Sisyphus, pushing the boulder halfway up, over and over.

Unless and until you really understand this, you’ll continue spinning your wheels. So here’s your call to action. Go get to it!

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