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Halo Effect

Why First Impressions Don’t Matter Much For Experiences

We all know first impressions matter. We’ve all been told to be extra careful about how we come across in the initial seconds of a job interview or a first date. So we sweat over handshakes and shirt …

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Poaching Stars is a Terrible Idea to Improve Performance

In an effort to improve performance we often turn to the simple answer of trying to hire a star from another organization. This sounds like a great idea, is hard to argue with, and offers the promise …

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Two Questions Everyone Asks Themselves When They Meet You

People everywhere differentiate each other by liking (warmth, trustworthiness) and by respecting (competence, efficiency). Essentially they ask themselves: (1) Is this person warm? and (2) Is this …

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A Simple Checklist to Improve Decisions

We owe thanks to the publishing industry. Their ability to take a concept and fill an entire category with a shotgun approach is the reason that more people are talking about biases. Unfortunately, …

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James March: On Leadership

After reading The Ambiguities of Experience, I set out to read another book by James March: On Leadership. The genius of March takes a while to appreciate. I assure you, however, this …

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The Best Persuasion Technique for Job-Seekers

The Monitor spoke with Robert Cialdini, who wrote the now infamous Influence: The Psychology of Persuasion, about his work and its influence. At one point in the interview, Cialdini talks about the …

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