Category: Culture

The High Price of Mistrust

Reading Time: 10 minutes

When we can’t trust each other, nothing works. As we participate in our communities less and less, we find it harder to feel other people are trustworthy. But if we can bring back a sense of trust in the people around us, the rewards are incredible.

There are costs to falling community participation. Rather than simply lamenting the loss of a past golden era (as people have done in every era), Harvard political scientist Robert D. Putnam explains these costs, as well as how we might bring community participation back.

First published twenty years ago, Bowling Alone is an exhaustive, hefty work. In its 544 pages, Putnam negotiated mountains of data to support his thesis that the previous few decades had seen Americans retreat en masse from public life. Putnam argued Americans had become disconnected from their wider communities, as evidenced by changes such as a decline in civic engagement and dwindling membership rates for groups such as bowling leagues and PTAs.

Though aspects of Bowling Alone are a little dated today (“computer-mediated communication” isn’t a phrase you’re likely to have heard recently), a quick glance at 2021’s social landscape would suggest many of the trends Putnam described have only continued and apply in other parts of the world too.

Right now, polarization and social distancing have forced us apart from any sense of community to a degree that can seem irresolvable.

Will we ever bowl in leagues alongside near strangers and turn them into friends again? Will we ever bowl again at all, even if alone, or will those gleaming aisles, too-tight shoes, and overpriced sodas fade into a distant memory we recount to our children?

The idea of going into a public space for a non-essential reason can feel incredibly out of reach for many of us right now. And who knows how spaces like bowling alleys will survive in the long run without the social scenes that fuelled them. Now is a perfect time to revisit Bowling Alone to see what it can still teach us, because many of its warnings and lessons are perhaps more relevant now than at its time of publication.

One key lesson we can derive from Bowling Alone is that the less we trust each other—something which is both a cause and consequence of declining community engagement—the more it costs us. Mistrust is expensive.

We need to trust the people around us in order to live happy, productive lives. If we don’t trust them, we end up having to find costly ways to formalize our relationships. Even if we’re not engaged with other people on a social or civic level, we still have to transact with them on an economic one. We still have to walk along the same streets, send our children to the same schools, and spend afternoons in the same parks.

To live our lives freely, we need to to find ways to trust that other people won‘t hurt us, rip us off, or otherwise harm us. Otherwise we may lose something too precious to put a price tag on.

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No person is an island

As community engagement declines, Putnam refers to the thing we are losing as “social capital,” meaning the sum of our connections with other individuals and the benefits they bring us.

Being part of a social network gives you access to all sorts of value. Putnam explains, “Just as a screwdriver (physical capital) or a college education (human capital) can increase productivity (both individual and collective), so too can social contacts affect the productivity of individuals and groups.” For example, knowing the right people can help you find a job where your skills are well utilized. If you don’t know many people, you might struggle to find work and end up doing something you’re overqualified for or be unemployed for a while.

To give another example, if you’re friends with other parents in your local neighborhood, you can coordinate with them to share childcare responsibilities. If you’re not, you’re likely to end up paying for childcare or being more limited in what you can do when your kids are home from school.

Both individuals and groups have social capital. Putnam also explains that “social capital also can have externalities that affect the wider community, so that not all of the costs and benefits of social connections accrue to the person making the contact . . . even a poorly connected individual may derive some of the spillover benefits from living in a well-connected community.” A well-connected community is usually a safer community, and the safety extends, at least partly, to the least connected members.

For example, the more neighbors know each other, the more they notice when something on the street is out of the norm and potentially harmful. That observation benefits everyone on the street—especially the most vulnerable people.

Having social capital is valuable because it undergirds certain norms. Our connections to other people require and encourage us to behave in ways that maintain those connections. Being well-connected is both an outcome of following social norms and an incentive to follow them. We adhere to “rules of conduct” for the sake of our social capital.

Social capital enables us to trust other people. When we’re connected to many others, we develop a norm of “generalized reciprocity.” Putnam explains this as meaning “I’ll do this for you without expecting anything specific back from you, in the confident expectation that someone else will do something for me down the road.” We can go for the delayed payoff that comes from being nice without an agenda. Generalized reciprocity makes all of our interactions with other people easier. It’s a form of trust.

Putnam goes on to write, “A society characterized by generalized reciprocity is more efficient than a distrustful society, for the same reason that money is more efficient than barter. If we don’t have to balance every exchange instantly, we can get a lot more accomplished. Trustworthiness lubricates social life.” Trust requires that we interact with the same people more than once, or at least think that we might.

Generalized reciprocity as a norm also enables us to work together to do things that benefit the whole group or even that don’t benefit us personally at all, rather than focusing on ourselves. If you live in a neighborhood with a norm of generalized reciprocity, you can do things like mowing a neighbor’s lawn for free because you know that when you need similar help, someone will come through. You can do things that wouldn’t make sense in an “every person for themselves” area.

Societies and groups with a norm of generalized reciprocity maintain that norm through “gossip and other valuable ways of cultivating reputation.”

When people are linked to each other, they know that news will spread if they deviate from norms. If one member of a bowling league cheats and another member notices, they’re likely to discuss it with others, and everyone will know to trust that member a little less. Knowing gossip will spread enables us to trust our perceptions of others, because if something were amiss we would have surely heard about it. It also nudges us towards behaving well—if something is amiss about us, others are sure to hear of that, too.

But with the decline of community participation comes the decline of trust. If you don’t know the people around you, how can you trust them? The more disconnected we are from each other, the less we can rely on each other to be good and nice. Without repeated interactions with the same people, we become suspicious of each other. This suspicion carries heavy costs.

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Rising transaction costs

In economics, a “transaction cost” refers to the cost of making some sort of trade within a market. Transaction costs are the price we pay in order to exchange value. They’re in addition to the cost of producing or otherwise providing that value.

For example, when you make a credit card purchase in a shop, the shop likely pays a processing fee to the card company. It’s part of the cost of doing business with you. Another cost is that the shop needs people working in it to ensure you pay. They can’t just rely on you popping the right money in the till then leaving.

Putnam explains later in the book that being able to trust people as a result of a norm of generalized reciprocity in our social lives leads to reduced transaction costs. It means we can relax around other people and not be distracted by “worrying whether you got back the right change from the clerk to double-checking that you locked the car door.” We can easily be honest if we know others will do the same.

With the decline of social capital comes rising transaction costs. We can’t rely on other people to treat us as they would like to be treated because we don’t know them and haven’t built the opportunities to engage in reciprocal relationships.

Much like trusting trustworthy people has great benefits, trusting untrustworthy people has enormous costs. No one likes being exploited or ripped off because they assumed good faith in the wrong person.

If we’re uncertain, we default to mistrust. You can see the endpoint of a loss of trust in societies and groups which must rely on the use or threat of force to get anything done because everyone is out to rip off everyone else.

At a certain point, transaction costs can cancel out the benefits of transacting at all. If lending a leaf blower to a neighbor requires a lawyer to set up a contract stipulating the terms of its use, then borrowing it doesn’t save them any money. They might as well hire someone or buy their own.

We don’t try new things when we can’t trust other people. So we have to find additional ways of making transactions work. One way we do this is through “the rule of law—formal contracts, courts, litigation, adjudication, and enforcement by the state.” During the period since the 1970s when Putnam considers social capital to have declined, the ratio of lawyers to other professions increased more than any other profession: “After 1970 the legal profession grew three times faster than the other professions as a whole.”

While we can’t attribute that solely to a decline in social capital, it seems clear that mistrusting each other makes us more likely to prefer to get things in writing. We are “forced to rely increasingly on formal institutions, and above all the law, to accomplish what we used to accomplished through informal networks reinforced by generalized reciprocity—that is, through social capital.”

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The high price of mistrust

The cost of mistrust doesn’t just show up in the form of bills from lawyers. It poisons everything we do and further drives us apart.

Mistrust drives us to install remote monitoring software on our employees’ laptops and ask them to fill in reports on every tiny task to prove they’re not skiving off. It drives us to make excuses when a friend asks for help moving or a lift to the airport because no one was available last time we needed that same help. It drives us to begrudgingly buy a household appliance or tool we’ll only use once because we don’t even consider borrowing it from a neighbor.

Mistrust nudges us to peek at the search history of a partner or to cross-reference what a child says. It causes us to keep our belongings close in public, to double-lock the doors, to not let our kids play in the street, and a million other tiny changes.

Mistrust costs us time and money, sure. But it also costs us a little bit of our humanity. We are sociable animals, and seeing the people around us as a potential threat, even a small one, wears on us. Constant vigilance is exhausting. So is being under constant suspicion.

One lesson we can take from Bowling Alone is that anything we can do to increase trust between people will have tremendous knock-on benefits. Trust allows us to relax, delay gratification, and generally be nicer to everyone. It makes for a nicer day-to-day existence. We don’t need to spend so much time and money checking up on others. Ultimately, it’s worth investing in trust whenever possible, as opposed to investing in more ways of monitoring and controlling people.

That’s not to say that there was ever a golden utopia when everyone trusted everyone. People have always abused the trust of others. And people on the fringes of society have always been unfairly mistrusted and struggled to trust that others would act in good faith. Nonetheless, whenever we go to install some mechanism intended to replace trust, it’s worth asking if there’s a different way.

The ingredients for trust are simple. We need to repeatedly interact with the same people, know that others will warn us about their bad behavior, and feel secure in the knowledge we’ll be helped when and if we need it. At the same time, we need to know others will be warned if we behave badly and that everything we give to others will come back to us, perhaps multiplied.

If you want people to trust you, the best place to start is by trusting them. That isn’t always easy to do, especially if you’ve paid the price for it in the past. But it’s the best place to start. Then you need to combine it with repeat interactions, or the possibility thereof. In the iterated Prisoner’s Dilemma, a game that reveals how cooperation works, the best strategy to adopt is tit for tat. In the first round you cooperate, then in subsequent rounds do whatever the other player did last.

How might that play out in real life? If you want your employees to trust you, then you might start by trusting them—while also making it clear that you’re not going to fire them suddenly and you want them to stick around.

Mistrust is expensive. But trusting the wrong people can sometimes seem too risky. The lesson we can take from Bowling Alone is that building trust is absolutely worthwhile—and that the only way to do it is by finding ways to get out there and engage with other people.

We can create trust by contributing to existing communities and creating new ones. The more we show up and are willing to have faith in others, the more we’ll get back in return.

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Descriptions Aren’t Prescriptions

Reading Time: 7 minutes

When we look at a representation of reality, we can choose to either see it as descriptive, meaning it tells us what the world is currently like, or as prescriptive, meaning it tells us how the world should be. Descriptions teach us, but they also give us room to innovate. Prescriptions can get us stuck. One place this tension shows up is in language.

In one chapter of The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy, David Graeber describes his experience of learning Malagasy, the national language of Madagascar. While the language’s writing system came about in the fifteenth century, it wasn’t until the early nineteenth century that missionaries documented the rules of Malagasy grammar for the purpose of translating scripture.

Of course, the “rules” of Malagasy the missionaries recorded weren’t rules at all. They were reflections of how people spoke at that point in time, as far as outside observers could tell. Languages don’t usually come into existence when someone invents the rules for them. Instead, languages evolve and change over time as speakers make modifications or respond to new needs.

However, those early nineteenth-century records remained in place as the supposed “official” version of Malagasy. Children learned the old form of grammar in school, even as they spoke a somewhat different version of the language at home. For Graeber, learning to speak the version of Malagasy people actually understood in conversation was a challenge. Native speakers he hired would instruct him on the nineteenth-century grammatical principles, then turn and speak to each other in a whole other fashion.

When asked why they couldn’t teach him the version of the language they spoke, Graeber’s Malagasy teachers responded that they were just using slang. Asked why no one seemed to speak the official version, they said people were too lazy. Graeber writes, “Clearly the problem was that the entire population had failed to memorize their lessons properly. But what they were actually denying was the legitimacy of collective creativity, the free play of the system. ” While the official rules stayed the same over the decades, the language itself kept evolving. People assumed the fault of not speaking “proper” Malagasy lay with them, not with the outdated dictionary and grammar. They confused a description for a prescription. He writes:

It never seems to occur to anyone—until you point it out—that had the missionaries came and written their books two hundred years later, current usages would be considered the correct ones, and anyone speaking as they had two hundred years ago would themselves be assumed to be in error.

Graeber sees the same phenomenon playing out in other languages for which grammars and dictionaries only came into existence a century or two ago. Often, such languages were mostly spoken and, like Malagasy, no one made formal records until the need arose for people from elsewhere to make translations. Instead of treating those records as descriptive and outdated, those teaching the language treat them as prescriptive—despite knowing they’re not practical for everyday use.

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Why don’t people talk “proper”?

So why can’t people just speak a language per the official rules? If someone has gone to all the effort of identifying and recording the rules and people received instruction on them in school, why not follow them? Why keep changing things up?

If languages didn’t evolve, it would make life a lot easier for historians looking at texts from the past. It would also simplify matters for people learning the language, for those coming from different areas, and even for speakers across generations. Yet all languages change all the time.

Graeber suggests the reason for this is because people like to play. We find it dull to speak according to the official rules of our language. We seek out novelty in our everyday lives and do whatever it takes to avoid boredom. Even if each person only plays a little bit once in a while, the results compound. Graeber explains that “this playing around will have cumulative effects.”

Languages still need conventions so people can understand each other. The higher the similarity between the versions of a language different people speak, the more they can communicate. At the same time, they cannot remain rigid. Trying to follow an unyielding set of strict rules will inevitably curtail the usefulness of a language and prevent it from developing in interesting and necessary ways. Languages need a balance: enough guidance to help everyone understand each other and provide an entry point for learners, and enough flexibility to keep updating the rules as actual usage changes.

As a result, languages call into question our idea of freedom: “It’s worth thinking about language for a moment, because one thing it reveals, probably better than any other example, is that there is a basic paradox in our very idea of freedom. On the one hand, rules are by their nature constraining. Speech codes, rules of etiquette, and grammatical rules, all have the effect of limiting what we can and cannot say. ” On the other hand, no rules whatsoever mean no one can understand each other.

Languages need frameworks, but no amount of grammar classes or official dictionaries will prevent people from playing and having fun with their speech.

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The dictionary is not the language

“The map is not the territory” means that any representation of reality has to be a simplification that may contain errors, become outdated, or reflect biases. Maps remove details that aren’t necessary for their intended use. Representations of complex systems may show expected behavior or ideal behavior. For example, the London Underground map doesn’t reflect the distances between stations because this information isn’t important to most commuters. If a map represented its territory without reducing anything, it would be identical to the territory and therefore would be useless. In fact, the simplest maps can be the most useful because they’re the easiest to understand and remember.

Sometimes maps are descriptive, and sometimes they’re prescriptive; often they’re a bit of both. We run into problems when we confuse one type for another and try to navigate an idealized territory or make the real territory fit an idealized image.

A language’s grammar and dictionary are a sort of map. They take a complex system—a language spoken by what could be tens of millions of people—and aim to represent it with something which is, by comparison, simple. The official rules are not the language itself, but they provide guidance for navigating it. Much like a map of a city needs periodic updates as parts are torn down, built up, renamed, destroyed, added, and so on, the official rules need updating as the language changes. Trying to learn Malagasy using grammar rules written two hundred years ago is like trying to navigate Antananarivo using a street map made two hundred years ago.

A map of a complex system, like a language, is meant to help us find our way by giving us a sense of how things looked at one point in time—it’s usually descriptive. It doesn’t necessarily tell us how that system should look, and we may run into problems if we try to make it conform to the map, ignoring the system’s own adaptive properties. Even if the cartographer never intended this, we can end up treating a map as a prescription. We try to make reality conform to the map. This is what occurs with languages. Graeber calls this the “grammar-book effect”:

People do not invent languages by writing grammars, they write grammars—at least, the first grammars to be written for any given language—by observing the tacit, largely unconscious rules that people seem to be employing when they speak. Yet once a book exists, and especially once it is employed in schoolrooms, people feel that the rules are not just descriptions of how people do talk, but prescriptions for how they should talk.

As we’ve seen, one reason the map is not the territory with language is because people feel compelled to play and experiment. When we encounter representations of systems involving people, we should keep in mind that while we may need rules for the sake of working together and understanding each other, we’re always pushing up against and reshaping those rules. We find it boring to follow a rigid prescription.

For instance, imagine some of the documents you might receive upon starting a role at a new company. Process documents showing step by step how to do the main tasks you’ll be expected to perform. But when the person you’re replacing shows you how to do those same tasks, you notice they don’t follow the listed steps at all. When you ask why, they explain that the process documents were written before they started actually carrying out those tasks, meaning they discovered more efficient ways afterward.

Why keep the process documents, then? Because for someone filling in or starting out, it might make sense to follow them. It’s the most defensible option. Once you truly know the territory and won’t change something without considering why it was there in the first place, you can play with the rules. Those documents might be useful as a description, but they’re unlikely to remain a prescription for long.

The same is true for laws. Sometimes aspects of them are just descriptive of how things are at one point in time, but we end up having to keep following them to the letter because they haven’t been updated. A law might have been written at a time when documents needed sending by letter, meaning certain delays for shipping. Now they can be sent by email. If the law hasn’t been updated, those delay allowances turn from descriptions into prescriptions. Or a law might reflect what people were permitted to do at the time, but now we assume people should have the right to do that thing even if we have new evidence it’s not the best idea. We are less likely to change laws if we persist in viewing them as prescriptive.

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Conclusion

Descriptions of reality are practical for helping us navigate it, while also giving us room to change things. Prescriptions are helpful for giving us ways of understanding each other and providing enough structure for shared conventions, but they can also become outdated or end up limiting flexibility. When you encounter a representation of something, it’s useful to consider which parts are descriptive and which parts are prescriptive. Remember that both prescriptions and descriptions can and should change over time.

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The FS team were saddened to hear of David Graeber’s passing, shortly after we completed this article. We hope his books will continue to inspire and educate new readers for many years to come.

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The Spiral of Silence

Reading Time: 5 minutes

Our desire to fit in with others means we don’t always say what we think. We only express opinions that seem safe. Here’s how the spiral of silence works and how we can discover what people really think.

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Be honest: How often do you feel as if you’re really able to express your true opinions without fearing judgment? How often do you bite your tongue because you know you hold an unpopular view? How often do you avoid voicing any opinion at all for fear of having misjudged the situation?

Even in societies with robust free speech protections, most people don’t often say what they think. Instead they take pains to weigh up the situation and adjust their views accordingly. This comes down to the “spiral of silence,” a human communication theory developed by German researcher Elisabeth Noelle-Neumann in the 1960s and ’70s. The theory explains how societies form collective opinions and how we make decisions surrounding loaded topics.

Let’s take a look at how the spiral of silence works and how understanding it can give us a more realistic picture of the world.

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How the spiral of silence works

According to Noelle-Neumann’s theory, our willingness to express an opinion is a direct result of how popular or unpopular we perceive it to be. If we think an opinion is unpopular, we will avoid expressing it. If we think it is popular, we will make a point of showing we think the same as others.

Controversy is also a factor—we may be willing to express an unpopular uncontroversial opinion but not an unpopular controversial one. We perform a complex dance whenever we share views on anything morally loaded.

Our perception of how “safe” it is to voice a particular view comes from the clues we pick up, consciously or not, about what everyone else believes. We make an internal calculation based on signs like what the mainstream media reports, what we overhear coworkers discussing on coffee breaks, what our high school friends post on Facebook, or prior responses to things we’ve said.

We also weigh up the particular context, based on factors like how anonymous we feel or whether our statements might be recorded.

As social animals, we have good reason to be aware of whether voicing an opinion might be a bad idea. Cohesive groups tend to have similar views. Anyone who expresses an unpopular opinion risks social exclusion or even ostracism within a particular context or in general. This may be because there are concrete consequences, such as losing a job or even legal penalties. Or there may be less official social consequences, like people being less friendly or willing to associate with you. Those with unpopular views may suppress them to avoid social isolation.

Avoiding social isolation is an important instinct. From an evolutionary biology perspective, remaining part of a group is important for survival, hence the need to at least appear to share the same views as anyone else. The only time someone will feel safe to voice a divergent opinion is if they think the group will share it or be accepting of divergence, or if they view the consequences of rejection as low. But biology doesn’t just dictate how individuals behave—it ends up shaping communities. It’s almost impossible for us to step outside of that need for acceptance.

A feedback loop pushes minority opinions towards less and less visibility—hence why Noelle-Neumann used the word “spiral.” Each time someone voices a majority opinion, they reinforce the sense that it is safe to do so. Each time someone receives a negative response for voicing a minority opinion, it signals to anyone sharing their view to avoid expressing it.

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An example of the spiral of silence

A 2014 Pew Research survey of 1,801 American adults examined the prevalence of the spiral of silence on social media. Researchers asked people about their opinions on one public issue: Edward Snowden’s 2013 revelations of US government surveillance of citizens’ phones and emails. They selected this issue because, while controversial, prior surveys suggested a roughly even split in public opinion surrounding whether the leaks were justified and whether such surveillance was reasonable.

Asking respondents about their willingness to share their opinions in different contexts highlighted how the spiral of silence plays out. 86% of respondents were willing to discuss the issue in person, but only about half as many were willing to post about it on social media. Of the 14% who would not consider discussing the Snowden leaks in person, almost none (0.3%) were willing to turn to social media instead.

Both in person and online, respondents reported far greater willingness to share their views with people they knew agreed with them—three times as likely in the workplace and twice as likely in a Facebook discussion.

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The implications of the spiral of silence

The end result of the spiral of silence is a point where no one publicly voices a minority opinion, regardless of how many people believe it. The first implication of this is that the picture we have of what most people believe is not always accurate. Many people nurse opinions they would never articulate to their friends, coworkers, families, or social media followings.

A second implication is that the possibility of discord makes us less likely to voice an opinion at all, assuming we are not trying to drum up conflict. In the aforementioned Pew survey, people were more comfortable discussing a controversial story in person than online. An opinion voiced online has a much larger potential audience than one voiced face to face, and it’s harder to know exactly who will see it. Both of these factors increase the risk of someone disagreeing.

If we want to gauge what people think about something, we need to remove the possibility of negative consequences. For example, imagine a manager who often sets overly tight deadlines, causing immense stress to their team. Everyone knows this is a problem and discusses it among themselves, recognizing that more realistic deadlines would be motivating, and unrealistic ones are just demoralizing. However, no one wants to say anything because they’ve heard the manager say that people who can’t handle pressure don’t belong in that job. If the manager asks for feedback about their leadership style, they’re not going to hear what they need to hear if they know who it comes from.

A third implication is that what seems like a sudden change in mainstream opinions can in fact be the result of a shift in what is acceptable to voice, not in what people actually think. A prominent public figure getting away with saying something controversial may make others feel safe to do the same. A change in legislation may make people comfortable saying what they already thought.

For instance, if recreational marijuana use is legalized where someone lives, they might freely remark to a coworker that they consume it and consider it harmless. Even if that was true before the legislation change, saying so would have been too fraught, so they might have lied or avoided the topic. The result is that mainstream opinions can appear to change a great deal in a short time.

A fourth implication is that highly vocal holders of a minority opinion can end up having a disproportionate influence on public discourse. This is especially true if that minority is within a group that already has a lot of power.

While this was less the case during Noelle-Neumann’s time, the internet makes it possible for a vocal minority to make their opinions seem far more prevalent than they actually are—and therefore more acceptable. Indeed, the most extreme views on any spectrum can end up seeming most normal online because people with a moderate take have less of an incentive to make themselves heard.

In anonymous environments, the spiral of silence can end up reversing itself, making the most fringe views the loudest.

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Muscular Bonding: How Dance Made Us Human

Reading Time: 7 minutes

Do we dance simply for recreation? Or is there a primal urge that compels us to do it? Historian William McNeill claims it saved our species by creating community togetherness and transforming “me” into “we.”

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“Let us read, and let us dance; these two amusements will never do any harm to the world.”  

— Voltaire

Why do we dance? To most, it might seem like a trivial topic. But if you contemplate the sheer pervasiveness of dance across all of human society, it becomes apparent that it is anything but.

It’s more useful to learn foundational principles that won’t go out of date than it is to go all in on the latest fad. When it comes to understanding people, we can learn a lot by studying human universals that exist across cultures and time. These universals give us insight into how to create connections in a way that fosters social cohesion and cooperation.

Once such universal is dance. At every point throughout history, all over the world, people from every walk of life have come together to dance; to move in unison alongside music, singing, and other rhythmic input, like drumming or stomping. The specifics and the names attached vary. But something akin to dance is an ever-present cultural feature throughout human history.

Soldiers perform military drills and march in time. People in rural communities carried out community dances at regular events, like harvests. Hunters in tribal communities dance before they go off to catch food and have likely done so for thousands of years. We dance during initiation rites, like coming-of-age ceremonies. We dance before going to war. We dance at weddings and religious festivals. Countercultural movements, like hippies in the United States, dance. Fanatical leaders force their followers to perform set movements together. Calisthenics and group exercise are popular worldwide, especially in parts of Asia.

The more you look for it, the more examples of dance-like activities appear everywhere. From a biological perspective, we know species-wide costly activities that are costly in terms of time, energy and other resources must have a worthwhile payoff. Thus, the energy expended in dance must aid our survival. In his 1995 book, Keeping Together in Time: Dance and Drill in Human History, historian William H. McNeill made a bold claim: he argued that we owe our success as a species to collective synchronized movements. In other words, we’re still here because we dance.

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In the 1940s, the U.S. Army drafted William H. McNeill. With limited supplies, there was little to occupy him and his peers during training. So, whenever things got boring, they performed marching drills. For hours, they walked in circles under the hot Texas sun. On paper, it was dull and pointless. What were they even achieving? When McNeill reflected, it seemed strange that drills should be an integral part of training. It also seemed strange that he’d quite enjoyed it, as had most of his peers. McNeil writes:

Marching aimlessly about on the drill field, swaggering in conformity with prescribed military postures, conscious only of keeping in step so as to make the next move correctly and in time somehow felt good. Words are inadequate to describe the emotion aroused by the prolonged movement in unison that drilling involved . . . marching became an end in itself.

Upon further thought and study, McNeill came to identify the indescribable feeling he experienced during army drills as something “far older than language and critically important in human history, because the emotion it arouses constitutes an indefinitely expansible basis for social cohesion among any and every group that keeps together in time.”

What exactly did he experience? At the time, there was no term for it. But McNeill coined one: “muscular bonding.” This refers to a sense of euphoric connection that is sparked by performing rhythmic movements in unison to music or chanting. Few people are immune to the influence of muscular bonding. It played a role in the formation and maintenance of many of our key institutions, such as religion, the military, and politics. We can all relate to the endorphin hit that comes from strenuous dancing, as with other forms of exercise. If you’ve ever danced with a group of people, you may have also noticed a remarkable sense of connection and unity with them. This is the effect of muscular bonding.

Seeing as there has been little study into the phenomenon, McNeill puts forward a theory which is, by his own admission, unprovable. It nonetheless offers one perspective on muscular bonding. He argues that it works because “rhythmic input from muscles and voice, after gradually suffusing through the entire nervous system, may provoke echoes of the fetal condition when a major and perhaps principal external stimulus to the developing brain was the mother’s heartbeat.” In other words, through dancing and synchronized movement, we experience something akin to what we did at the earliest point of existence. While most likely impossible to prove or disprove, it’s an interesting proposition.

Since the publication of Keeping Together in Time, new research has lent greater support to McNeill’s theories about the effects of muscular bonding, although studies are still limited.

***

How exactly has muscular bonding aided us in more recent times? To explore the concept, let’s look at the type McNeill was closest acquainted with: the military drill. It enables collective organization through emotional connections facilitated by synchronous movement.

Drills have obvious, tangible benefits. They encourage obedience and compliance with orders, which are valuable attributes in the fog of war. They can fit in with maneuvers and similar group efforts on the battlefield. In ancient times, it helped units stay together on the field and work together cooperatively when communication was difficult, and all fighting took place on the ground.

But drills are also a powerful form of muscular bonding. According to McNeill’s theory, they assist in creating strong connections between soldiers, possibly because the physical movements promote the experience of being a small part of a large, cohesive unit.

While we cannot establish if it is causation or correlation, it is notable that many of the most successful armies throughout history emphasized drills. For example, the ancient Greeks and Romans both incorporated drills into their military training. And around the sixteenth century, drills became the standard in European armies. McNeill explains how this helped soldiers develop intense ties to each other and their cause:

The emotional resonance of daily and prolonged close order drill created such a lively esprit de corps among the poverty-stricken peasant recruits and urban outcasts who came to constitute the rank and file of European armies that other social ties faded into insignificance beside them.

These armies were cohesive, despite the different backgrounds of members. What made this possible was the allegiance soldiers had to each other. Loyalty to the army replaced former loyalties, such as prior alignments with the church or their families. Many soldiers report experiencing the sense that they fought for their peers, not for their leaders or their country or ideology. And it was moving together that helped break down barriers and allowed the group to reconstruct itself as a single unit with a shared goal.

***

“You can’t dance and be sad. You can listen to music and cry, you can read and cry, you can draw and cry but you can’t dance and cry. The body wont let you.”

Esther Perel

Today, a growing percentage of people find themselves alienated from any particular community, without strong bonds to any discernible group. Loneliness is on the rise. More people live alone, remain single or childless, move to new geographical locations on a regular basis, and otherwise fail to develop close ties. This is a shift that is unprecedented in human history.

What that means is that there is tremendous value in considering how we can bring connection back into our lives; we must figure out how to help alleviate the dangerous effects of isolation and alienation from each other. There is an incredible precedent in history for using dance to create a sense of community and intimacy. Physical movement helps us forge connections that can override our differences. For instance, countercultural movements of those people rejected by mainstream society have often danced to create their own distinct community, as was the case during the hippy movement in 1960s America.

Giving thought to what it takes to unify people is even more important now as we face problems that affect humanity as a whole and require wide-scale collaboration to resolve. Again and again, history has shown us that keeping together in time forms groups that have a power greater than the sum of their parts. The emergent properties of moving together can be achieved even if we are not physically in the same space. As long as we know we are moving in a way that is being done by others, the bonding effects happen.

McNeill writes: “It is and always has been a powerful force at work among humankind whether for good or ill. . . . Our future, like our past, depends on how we utilize these modes of coordinating common effort for agreed purposes.”

Muscular bonding is not a panacea. It cannot instantly heal deep rifts in society, nor can it save individuals from the effects of social isolation. But it will pay off for us to look at history and see the tools we have at our disposal for bringing people together. Dance is one such tool. Whether you’re able to attend a concert or club, or simply have a dance party in your living room with your kids or over video chat with loved ones you can’t be near, when we move together we have an experience that deepens our connection to one another and gives us the openings for unity and cooperation.

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The Code of Hammurabi: The Best Rule To Manage Risk

Reading Time: 7 minutes

Almost 4,000 years ago, King Hammurabi of Babylon, Mesopotamia, laid out one of the first sets of laws.

Hammurabi’s Code is among the oldest translatable writings. It consists of 282 laws, most concerning punishment. Each law takes into account the perpetrator’s status. The code also includes the earliest known construction laws, designed to align the incentives of builder and occupant to ensure that builders created safe homes:

  1. If a builder builds a house for a man and does not make its construction firm, and the house which he has built collapses and causes the death of the owner of the house, that builder shall be put to death.
  2. If it causes the death of the son of the owner of the house, they shall put to death a son of that builder.
  3. If it causes the death of a slave of the owner of the house, he shall give to the owner of the house a slave of equal value.
  4. If it destroys property, he shall restore whatever it destroyed, and because he did not make the house which he builds firm and it collapsed, he shall rebuild the house which collapsed at his own expense.
  5. If a builder builds a house for a man and does not make its construction meet the requirements and a wall falls in, that builder shall strengthen the wall at his own expense.

Hammurabi became ruler of Babylon in 1792 BC and held the position for 43 years. In the era of city-states, Hammurabi grew his modest kingdom (somewhere between 60 and 160 square kilometers) by conquering several neighboring states. Satisfied, then, with the size of the area he controlled, Hammurabi settled down to rule his people.

“This world of ours appears to be separated by a slight and precarious margin of safety from a most singular and unexpected danger.”

— Arthur Conan Doyle

Hammurabi was a fair leader (from the little we know about him) and concerned with the well-being of his people. He transformed the area, ordering the construction of irrigation ditches to improve agricultural productivity, as well as supplying cities with protective walls and fortresses. Hammurabi also renovated temples and religious sites.

By today’s standards, Hammurabi was a dictator. Far from abusing his power, however, he considered himself the “shepherd” of his people. Although the Babylonians kept slaves, they too had rights. Slaves could marry other people of any status, start businesses, and purchase their freedom, and they were protected from mistreatment.

At first glance, it might seem as if we have little to learn from Hammurabi. I mean, why bother learning about the ancient Babylonians? They were just barbaric farmers, right?

It seems we’re not as different as it appears. Our modern beliefs are not separate from those of people in Hammurabi’s time; they are a continuation of them. Early legal codes are the ancestors of the ones we now put our faith in.

Whether a country is a dictatorship or democracy, one of the keys to any effective legal system is the ability for anyone to understand its laws. We’re showing cracks in ours and we can learn from the simplicity of Hammurabi’s Code, which concerned itself with practical justice and not lofty principles. To even call it a set of laws is misleading. The ancient Babylonians did not appear to have an equivalent term.

Three important concepts are implicit in Hammurabi’s Code: reciprocity, accountability, and incentives.

We have no figures for how often Babylonian houses fell down before and after the implementation of the Code. We have no idea how many (if any) people were put to death as a result of failing to adhere to Hammurabi’s construction laws. But we do know that human self-preservation instincts are strong. More than strong, they underlie most of our behavior. Wanting to avoid death is the most powerful incentive we have. If we assume that people felt and thought the same way 4000 years ago, we can guess at the impact of the Code.

Imagine yourself as a Babylonian builder. Each time you construct a house, there is a risk it will collapse if you make any mistakes. So, what do you do? You allow for the widest possible margin of safety. You plan for any potential risks. You don’t cut corners or try to save a little bit of money. No matter what, you are not going to allow any known flaws in the construction. It wouldn’t be worth it. You want to walk away certain that the house is solid.

Now contrast that with modern engineers or builders.

They don’t have much skin in the game. The worst they face if they cause a death is a fine. We saw this in Hurricane Katrina —1600 people died due to flooding caused in part by the poor design of hurricane protection systems in New Orleans. Hindsight analysis showed that the city’s floodwalls, levees, pumps, and gates were ill designed and maintained. The death toll was worse than it would otherwise have been. And yet, no one was held accountable.

Hurricane Katrina is regarded as a disaster that was part natural and part man-made. In recent months, in the Grenfell Tower fire in London, we saw the effects of negligent construction. At least 80 people died in a blaze that is believed to have started accidentally but that, according to expert analysis, was accelerated by the conscious use of cheap building materials that had failed safety tests.

The portions of Hammurabi’s Code that deal with construction laws, as brutal as they are (and as uncertain as we are of their short-term effects) illustrate an important concept: margins of safety. When we construct a system, ensuring that it can handle the expected pressures is insufficient.

A Babylonian builder would not have been content to make a house that was strong enough to handle just the anticipated stressors. A single Black Swan event — such as abnormal weather — could cause its collapse and in turn the builder’s own death, so builders had to allow for a generous margin of safety. The larger the better. In 59 mph winds, we do not want to be in a house built to withstand 60 mph winds.

But our current financial systems do not incentivize people to create wide margins of safety. Instead, they do the opposite — they encourage dangerous risk-taking.

Nassim Taleb referred to Hammurabi’s Code in a New York Times opinion piece in which he described a way to prevent bankers from threatening the public well-being. His solution? Stop offering bonuses for the risky behavior of people who will not be the ones paying the price if the outcome is bad. Taleb wrote:

…it’s time for a fundamental reform: Any person who works for a company that, regardless of its current financial health, would require a taxpayer-financed bailout if it failed should not get a bonus, ever. In fact, all pay at systemically important financial institutions — big banks, but also some insurance companies and even huge hedge funds — should be strictly regulated.

The issue, in Taleb’s opinion, is not the usual complaint of income inequality or overpay. Instead, he views bonuses as asymmetric incentives. They reward risks but do not punish the subsequent mistakes that cause “hidden risks to accumulate in the financial system and become a catalyst for disaster.” It’s a case of “heads, I win; tails, you lose.”

Bonuses encourage bankers to ignore the potential for Black Swan events, with the 2008 financial crisis being a prime (or rather, subprime) example. Rather than ignoring these events, banks should seek to minimize the harm caused.

Some career fields have a strict system of incentives and disincentives, both official and unofficial. Doctors get promotions and respect if they do their jobs well, and risk heavy penalties for medical malpractice. With the exception of experiments in which patients are fully informed of and consent to the risks, doctors don’t get a free pass for taking risks that cause harm to patients.

The same goes for military and security personnel. As Taleb wrote, “we trust the military and homeland security personnel with our lives, yet we don’t give them lavish bonuses. They get promotions and the honor of a job well done if they succeed, and the severe disincentive of shame if they fail.”

Hammurabi and his advisors were unconcerned with complex laws and legalese. Instead, they wanted the Code to produce results and to be understandable by everyone. And Hammurabi understood how incentives work — a lesson we’d be well served to learn.

When you align incentives of everyone in both positive and negative ways, you create a system that takes care of itself. Taleb describes Law 229 of Hammurabi’s Code as “the best risk-management rule ever.” Although barbaric to modern eyes, it took into account certain truisms. Builders typically know more about construction than their clients do and can take shortcuts in ways that aren’t obvious. After completing construction, a builder can walk away with a little extra profit, while the hapless client is unknowingly left with an unsafe house.

The little extra profit that builders can generate is analogous to the bonus system in some of today’s industries. It rewards those who take unwise risks, trick their customers, and harm other people for their own benefit. Hammurabi’s system had the opposite effect; it united the interests of the person getting paid and the person paying. Rather than the builder being motivated to earn as much profit as possible and the homeowner being motivated to get a safe house, they both shared the latter goal.

The Code illustrates the efficacy of using self-preservation as an incentive. We feel safer in airplanes that are flown by a person and not by a machine because, in part, we believe that pilots want to protect their own lives along with ours.

When we lack an incentive to protect ourselves, we are far more likely to risk the safety of other people. This is why bankers are willing to harm their customers if it means the bankers get substantial bonuses. This is why companies that market harmful products, such as fast food and tobacco, are content to play down the risks. Or why the British initiative to reduce the population of Indian cobras by compensating those who caught the snakes had the opposite effect. Or why Wells Fargo employees opened millions of fake accounts to reach sales targets.

Incentives backfire when there are no negative consequences for those who exploit them. External incentives are based on extrinsic motivation, which easily goes awry.

When we have real skin in the game—when we have upsides and downsides—we care about outcomes in a way that we wouldn’t otherwise. We act in a different way. We take our time. We use second-order thinking and inversion. We look for evidence or a way to disprove it.

Four thousand years ago, the Babylonians understood the power of incentives, yet we seem to have since forgotten about the flaws in human nature that make it difficult to resist temptation.

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Krista Tippett: On Generous Listening and Asking Better Questions

Reading Time: 3 minutes

Krista Tippett, whose wonderful book Becoming Wise: An Inquiry Into the Art of Living distills many of her conversations, offers us a window into exploring ourselves and others, through generous listening and asking better questions by moving away from the false refuge of certitude.

On the art of starting new kinds of conversations Tippett offers shining wisdom, countering the notion that we need to win or lose.

I find myself drawn to black holes in common life— painful, complicated, shameful things we can scarcely talk about at all, alongside the arguments we replay ad nauseam, with the same polar opposites defining, winning, or losing depending on which side you’re on, with predictable dead-end results. The art of starting new kinds of conversations, of creating new departure points and new outcomes in our common grappling, is not rocket science. But it does require that we nuance or retire some habits so ingrained that they feel like the only way it can be done. We’ve all been trained to be advocates for what we care about. This has its place and its value in civil society, but it can get in the way of the axial move of deciding to care about each other.

Listening is an everyday act, and perhaps art, that many of us neglect.

Listening is more than being quiet while the other person speaks until you can say what you have to say.

Tippett introduces us to generous listening, language she picked up from a conversation with Rachel Naomi Remen, who uses it to describe what doctors should practice. Tippett explains:

Generous listening is powered by curiosity, a virtue we can invite and nurture in ourselves to render it instinctive. It involves a kind of vulnerability— a willingness to be surprised, to let go of assumptions and take in ambiguity. The listener wants to understand the humanity behind the words of the other, and patiently summons one’s own best self and one’s own best words and questions.

Of the many reasons we would want to engage and renew our listening skills, asking better questions is near the top.

[W]e trade mostly in answers— competing answers— and in questions that corner, incite, or entertain. In journalism we have a love affair with the “tough” question, which is often an assumption masked as an inquiry and looking for a fight. … My only measure of the strength of a question now is in the honesty and eloquence it elicits.

Questions are the means by which we explore ourselves, each other, and the world.

If I’ve learned nothing else, I’ve learned this: a question is a powerful thing, a mighty use of words. Questions elicit answers in their likeness. Answers mirror the questions they rise, or fall, to meet. So while a simple question can be precisely what’s needed to drive to the heart of the matter, it’s hard to meet a simplistic question with anything but a simplistic answer. It’s hard to transcend a combative question. But it’s hard to resist a generous question. We all have it in us to formulate questions that invite honesty, dignity, and revelation. There is something redemptive and life-giving about asking a better question.

Questions themselves can offer no immediate need of answers. Counter to our notion that everything must have an answer, some of the most worthwhile questions are the ones with no immediate answers.

And yet we insist on dividing so much of life into competing certainties.

We want others to acknowledge that our answers are right. We call the debate or get on the same page or take a vote and move on. The alternative involves a different orientation to the point of conversing in the first place: to invite searching— not on who is right and who is wrong and the arguments on every side; not on whether we can agree; but on what is at stake in human terms for us all. There is value in learning to speak together honestly and relate to each other with dignity, without rushing to common ground that would leave all the hard questions hanging.

In a way answers are like the goals that Scott Adams brought to our attention — a false, but comforting, refuge. Yet, for many of us probing ourselves with questions about how we should live and what it means to be a citizen in a global world, it is in the search that we find meaning.

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